Help and support
We offer support well beyond training. This is where you will find everything else you will need to deliver exceptional service, including installation and user guides, wiring diagrams, FAQs, demonstration videos and more.
Technical support
We’re here to support you, the professional installer
Knowledge BASE
Find the solution to any issues you may be have by browsing through our product support pages, or using the intuitive search bar.
Learn moreTechnical SUPPORT HELPLINE
0300 130 1299
Contact our dedicated technical support helpline
For app and internet issues select option 2
For other technical enquiries select option 3
Mon – Thurs 09.00 – 17.00 Fri 09.00 – 16.00
This line is often busy during peak periods.
WIRING GUIDE APP
Wiring diagrams and troubleshooting tips close to hand on your smartphone.
Available for Apple and Android devices.
How can we help?
Get in touch
Submit an enquiry and one of our technical experts will get in touch
* The following fields are mandatory
Ademco1 Ltd, the UK legal entity of Resideo, is compliant with the Waste Electrical & Electronic Equipment (WEEE) Regulations 2013, with Producer Registration Number WEE/MM8647AA. We are a Member of the B2B Compliance scheme (Scheme Approval Number WEE/MP3338PT/SCH), which handles our WEEE obligations on our behalf. For further information, please contact B2B Compliance on 0333 300 1433